Hotline Operator


Morning Shift

Job Description:
This position will work the SBT staff’s Emergency Response hotline, answering questions regarding the employees' emergency situation.

Duties & responsibilities:

  • Answering Phone Calls, Route calls, transfer information, and handle the administrative duties.
  • Thoroughly and accurately complete statistics sheet on each call.
  • Abides by all hotline policies and procedures use Language Line as needed, has good communication skills, shows empathy to all callers/clients
  • Performs other duties as requested from time to time that are not specifically listed but are consistent with the position and skills of the incumbent and necessary for efficient and effective work.

Skills Required

  • Good interpersonal Skills
  • Good communication skills both verbal and written.
  • Basic knowledge of MS Office

Key Benefits

  • Monthly Stipend
  • Life Insurance & Pay continuity
  • Leaves
  • Career Growth Opportunities

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